Full-time / 6-month FTC
Salary: up to £45K per annum (depending on experience) plus benefits
Located in Stockwell, London
About SW9 Community Housing
SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group (SNG). Being a community-based organisation, we are seeking to recruit an experienced Senior Technical Surveyor, with a focus on service delivery and a people-centre approach. With a turnover of £11m, and rising, and in excess of £150million of inward investment provided by SNG (Formerly Network Homes) over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey.
About the role:
The role is a pivotal role within SW9 Community Housing. To provide specialist surveying expertise to address legal disrepair claims and manage damp and mould cases within SW9’s housing stock. To be able to diagnose damp and mould issues and provide expert reports for legal cases and remedial actions. Ensure the timely resolution of issues, compliance with legislation, and the delivery of high-quality housing services to tenants.
To be able to navigate both the physical aspects of property assessment and the procedural requirements of legal disputes, ensuring their work supports fair outcomes for all parties.
About you:
The ideal candidate will be organised, a professional with a passion for ensuring high housing standards and an eye for detail, having technical expertise, legal awareness, and strong communication skills.
- Proven experience in diagnosing and resolving legal disrepair claims and damp/mould issues in residential properties.
- Comprehensive knowledge of housing legislation, including the Landlord and Tenant Act 1985, the Defective Premises Act 1972, and the Homes (Fitness for Human Habitation) Act 2018.
- Understanding the impact of poor housing conditions on tenants’ health and well-being.
- Strong diagnostic skills in identifying building defects and their causes.
- Excellent written and verbal communication skills, including report writing.
- Ability to manage competing priorities and meet deadlines in a pressured environment.
- Strong IT skills, including proficiency in housing management systems and MS Office Suite.
- Knowledge of Health and Safety legislation, including risk assessments and CDM regulations.
- Empathetic and customer-focused approach.
- Analytical thinker with strong problem-solving abilities.
- Ability to work collaboratively with internal teams and external stakeholders.
- Proactive in identifying and addressing risks.
- Good knowledge of IT systems including Word, Excel and Outlook.
- Excellent analytical skills to identify a range of issues from information gathered.
- Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility.
Who we are:
- A group of people who demonstrate integrity, respect, and teamwork.
- A group of people with passion, drive, and the courage to be different.
- A group of people committed to doing the right thing.
Our values define who we are. They are the fundamental beliefs of our social purpose. They guide our actions and behaviour. They influence the way we work as a team – and the way we serve our customers and engage with our stakeholders.
Every day, each one of us makes choices and decisions that directly affect the way we experience each other and the way our customers and stakeholders experience us. Our values give us confidence that we are using the same principles to help us make these decisions throughout our organisation.
SW9 works hard to acknowledge and celebrate individuals and teams within our organisation who consistently live our values and bring our purpose to life through their everyday behaviour, which in turn has a positive impact on our customers, community and stakeholders.
We want people who are energetic, flexible, passionate, forward thinking/innovative and creative. If you think you are the best person to help us create an even better service for our stakeholders, we want to hear from you.
Benefits:
When you work at SW9, you are directly impacting on the lives of our residents. In return for your energy, innovation, and commitment, we offer:
- competitive salary
- a defined contribution Pensions Scheme (employer match up to 8%)
- 5 x annual salary life assurance cover
- competitive annual leave entitlement
- Interest-free loans (including season ticket loan, Cycle-to-Work scheme, rent deposit loan)
- MediCash Heath Insurance
o employee assistance programme
o discount Gym - excellent learning & development opportunities
- a modern office and facilities
How to Apply:
Please read the Role Profile for full details of the role and apply by sending your updated CV, together with a supporting statement demonstrating how you meet the person specification. You should return your application to recruitment@SW9.org.uk, ensuring you quote the Reference Number and Job Title. Please ensure you read the Guidance Notes for candidates prior to submitting your application.
Additional Recruitment Information:
We do value every application we receive. However, due to the volume of applications we receive we are unable to acknowledge each application. We will only reply to those who have been shortlisted for interview. If you have not received a reply within two weeks of the closing date, regrettably your application was unsuccessful.
If you want to find out more about us at SW9 you can do so at:
https://www.sw9.org.uk/about-us/