The Housing Office & Reception will be closed from 1pm Tuesday 24 December and re-open at 9am Friday 27 December.  Please contact our Out-of-Hours Service on 020 7326 3700, in case of emergencies.

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Improving your home

As one of our tenants, you have the right to carry out improvements and alterations to your home.

Before you start any work, you must get permission from Network Homes, as your landlord. They will only give you permission if the works do not create any hazards, future maintenance difficulties, or an impact on others.

To ask for our permission, please write to:

Network Homes
Property Services Department
8 Fulton Road
Wembley
HA9 0NU

Claiming compensation for improvements

You have the right to claim compensation for some home improvements carried out with our written consent.

We will give each improvement an estimated life span. The amount of compensation that we will pay will reduce over time in line with a set formula.

To claim, please use our contact us form or phone us on 0207 326 3700.

Go to our Contact Us form