The Housing Office & Reception will be closed from 1pm Tuesday 24 December and re-open at 9am Friday 27 December.  Please contact our Out-of-Hours Service on 020 7326 3700, in case of emergencies.

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Tell Us Once, The Support Service from HM Government

Tell Us Once is a service that allows you to report a death to most government organisations in one go.

You can use this service if the person who has died lived in England, Scotland or Wales and can also be used in the instance that the deceased was abroad at the time of their death, either on holiday or on business.

The service is not available if the person was living in Northern Ireland at the time of their death or was living abroad permanently at the time of their death.

Organisations that are notified by Tell Us Once include;

  • Department for Work and Pensions (DWP) – cancelling benefits and entitlements
  • Passport Office – cancelling a British passport
  • Your local council – cancelling Housing Benefit, Council Tax Support, et cetera

For further information on the Tell Us Once service including details of how to use it, please access the guide below.

Tell Us Once